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DOH-Miami-Dade's WIC Program Continues Serving Families Remotely

April 03, 2020

Contact:

Communications Office

(786) 336-1276                                                                                                             

                                                                                                

FLORIDA DEPARTMENT OF HEALTH IN MIAMI-DADE COUNTY WIC PROGRAM CONTINUES SERVING FAMILIES REMOTELY 

Miami, FL – The Florida Department of Health in Miami-Dade County WIC Program continues providing services remotely. Participants of the WIC Program do not need to come into a WIC center to receive their benefits. Most services will be conducted by phone, email, mail or fax including eligibility determination, nutrition counseling, breastfeeding support, food package assignments, and EBT card issuance. Select number of clients may need to physically come into a WIC center if they have a specialized formula that needs to be directly provided to the client or if they are unable to send documents electronically. 

The requirements to qualify for WIC remain the same. WIC provides healthy foods, nutrition education and breastfeeding support to pregnant, recently postpartum, breastfeeding women, infants and children up to age 5 who meet the income criteria and are at nutritional risk.  

Pregnant women and families with children under 5 who are experiencing a loss of income due to the COVID-19 crisis are encouraged to apply for WIC. All benefits and services will be provided remotely. To apply, call the WIC appointment line at 786.336.1300. Due to a higher than normal call volume you may experience longer wait times. Our dedicated WIC staff are ready to help and serve the community. 

For more information on the WIC Program and latest updates on our COVID-19 response, visit our webpage at www.miamidadewic.org.

About the Florida Department of Health

The department, nationally accredited by the Public Health Accreditation Board, works to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts.

Follow us on Twitter at @HealthyFla and on Facebook. For more information about the Florida Department of Health please visit www.FloridaHealth.gov.

USDA Non-Discrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

(1)   mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;

(2)   fax: (202) 690-7442; or

(3)   email: program.intake@usda.gov.

This institution is an equal opportunity provider.

 

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