Volunteer Services Opportunities

Duties:

The volunteer will support the staff with client appointment reminders and clients with directions within the facility, and customer service surveys. The volunteer will assist with organizing and maintaining CASS department files, updating process maps and policies and procedures. The volunteer will assist with designing, formatting and updating CASS program reports for online and printed publications. The volunteer will assist the Clinical Administrative Support Services (CASS) management team.

Qualifications:

Prior office and customer service experience is a plus. The volunteer must be professional, polite, reliable, punctual, honest and able to maintain strict confidentiality. Must possess excellent organizational, written and verbal skills.  Volunteer must have proficient to advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, etc.). 

Minimum age:

18

Program

Clinical Administrative Support Services (CASS)

Duties:

Volunteer will assist the staff with client/visitor flow in the Health District Center and/or Florida City Health Center by directing clients and visitors to the appropriate areas within the facility. The Volunteer plays an essential role by greeting clients, providing information, answering questions, routing clients as per procedures, and picking up lab results. Volunteers will call clients to remind of appointments and reschedule no shows. Volunteer will assist in clinical and clerical duties for colposcopy and family planning clinic and at other clinic sites as needed.

Qualifications:

Volunteers should have a friendly demeanor, good attitude, and be excellent public speakers. Volunteers must be reliable and be able to arrive on time to complete assigned shifts. Volunteers that have interest in public health are encouraged to apply.

Minimum age:

18

Program

Preventive Services

Duties:

Non-medical volunteers are needed to assist with operations and activities at the vaccination sites, such as registration and check-in, data entry, greeting and routing participants, traffic flow, and other administrative tasks.

Qualifications:

Prior office and customer service experience is a plus. The volunteer must be professional, polite, reliable, punctual, honest, and able to maintain strict confidentiality. Must possess excellent organizational, written, and verbal skills.  Volunteer must have proficient to advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, etc.). 

Minimum age:

18

Program

PHP