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COVID-19 Response

Women, Infants and Children (WIC)

WE'RE HERE FOR YOU. 

COUNT ON WIC!

Updated 10/1/2020

remote services

Existing clients: If you have an appointment scheduled with WIC, a WIC staff member will be calling you before or on your scheduled appointment date and time. WIC has issued 30 days of food benefits remotely for some clients. WIC staff will contact clients via phone to issue more food benefits remotely. Most services can be done by phone, please call before coming by the WIC center.

New Clients: Contact our appointment center at 786.336.1300. Most services can be conducted remotely via phone and email. Clients who may need to come by a WIC center can visit one of the 15 WIC centers throughout Miami-Dade County. Please call before coming by the WIC center.

social distancing

To ensure the safety of our WIC staff and clients, WIC services can be done by phone, email, mail or fax. 

All 15 WIC centers open for clients who may need to come in person. Refer to WIC Program Location COVID-19 for more details. 

How to prepare for an in-person visit:

  • Please call first before coming to a WIC center. Appointments are recommended – please contact our appointment center at 786-336-1300 to schedule one prior to visiting the Center.
  • You will be asked to wait outside or in your car prior to coming inside the WIC Center. The WIC center phone number will be clearly posted outside the facility. 
  • Only one parent or caretaker is allowed inside the WIC Center.
  • Any person entering the WIC center will be asked to wear a mask. If you do not have a mask, WIC can provide you a FREE mask.

 

food and nutrition support

Our WIC Nutritionists are contacting WIC clients via phone to provide nutrition education and facilitate any changes necessary to food packages. They will assist clients with any concerns or questions.

Clients with a scheduled appointment will receive a call before or on their appointment date/time. If you receive a call from an unknown or blocked number, this may be the WIC staff calling you.

breastfeeding support

Our dedicated WIC Breastfeeding Specialists are providing services over the phone and ensure clients receive the breastfeeding support they need. Clients in need of breastfeeding help, can call 786.336.1336.

For guidance on breastfeeding and COVID-19, contact your health care provider.

stronger together

As we navigate uncharted waters, our WIC program will continue to update the public and partners to ensure we continue our commitment of providing healthy foods, nutrition education and breastfeeding support to pregnant, recently postpartum, breastfeeding women, infants and children up to age 5.

We know many families are going through financial hardships and may be experiencing food insecurity. Miami-Dade WIC is here to help. Call us at 786.336.1300 to schedule your WIC appointment. Please note we are experiencing a high volume of calls so please be patient with us and we will provide you the best service possible.

 

Important WIC Documents and Forms:

WIC Program Locations COVID-19 Updated 10.1.2020
Lugares de Ubicación del Programa WIC COVID-19 10.1.2020
Lokasyon Pwogram WIC COVID-19 10.1.2020
Medical Referral Form
Medical Documentation for Formula and Food
EBT Issuance Letter (English & Español)
EBT Issuance Letter (English & Kreyòl)
Rights and Obligations (English, Español & Kreyòl)
Non-Discrimination Statement (English, Español & Kreyòl)
Florida WIC App Handout (English)
Florida WIC App Handout (Español)
Florida WIC Foods Brochure (English) 
Florida WIC Foods Brochure (Español)
Florida WIC Foods Brochure (Kreyól)

Resources:

Florida Department of Health Coronavirus (COVID-19) Response 
Centers for Disease Control and Prevention - Coronavirus (COVID-19)
Adobe Fill & Sign Mobile Application